Privacy Policy
Last updated: August 13, 2024
Introduction
At Mosaic, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our relationship insights application and related services (collectively, the "Service"). By using Mosaic, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: Information that identifies you personally, such as your name, email address, and any other details you provide.
Conversation Data: The content of your conversations analyzed by Mosaic, including text and other media shared during analysis.
Usage Data: Information on how you access and use the Service, including interaction data, device information, and log data.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, maintain, and improve the Service
Personalize your experience with the Service
Analyze conversation patterns and user interactions to enhance the Service's effectiveness
Communicate with you, respond to your inquiries, and provide support
Develop and train our models using the data collected to improve relationship insights
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data storage and processing, provided they agree to adhere to our privacy standards.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Mosaic, our users, or others.
6. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Mosaic. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
7. Children's Privacy
Our Service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. International Data Transfers
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
9. Your Choices
You have the following rights regarding your personal information:
Access and Update: You can access and update your personal information by contacting us.
Delete: You can request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.
To exercise these rights, please contact us at mosaic.app.legal@gmail.com.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: mosaic.app.legal@gmail.com
We will respond to your requests and inquiries as promptly as possible.
Thank you for using Mosaic. We are committed to protecting your privacy and ensuring a secure and helpful experience with our relationship insights application.